Post-Mortem: Food

my response will be in blue...

• food refill process too slow. couldnt get any chicken or lamb until Ka Mun came to us.
• clarify on buffet table settings. allow for seconds. soup run out. hmm.
  
• Food delay
• Just the waiting for the food.
  
• Besides having to wait until 9pm for the food, there is nothing much to complain about. Just one thing, I didn't like the soup. Hehe. ya, i heard about the soup - it was okay initially but it went cold and lumpy eventually... sorry about that!
  
• You know that food was so slow...we were really starving! Maybe provide abit more finger food on the table next time... so we can munch to alleviate our hunger...

i know it wouldn't help much, but sincerely, sorry, sorry, and sorry.
we have e-mailed the hotel and are waiting for a feedback from them. we are really regretful for what has happened about the food flow; but we have also learnt that from now on, whatever agreements that we have with our events manager or whoever's in-charge: always write in black-and-white! be as detailed as we can get! keep asking and clarifying!

anyway, overall i think the food was still quite yummy - especially the lamb curry! :p

• VIPs were too late! Had to wait for food. there's a story behind it. sigh. anyway, thanks to the person who suggested that we could perhaps pick up the VIPs so that everything can start on time. will bear that suggestion in mind :)
  
  
• I think Lam did a very good job by giving out vouchers and entertaining the people as they wait for their turns to get the food
• I also like the idea of having many vouchers and surprises on the day. It helped easing up the hunger while waiting for the food.

once again, thanks Ka-Mun!!! :D

• Heard the chocolate cake wasn't bad.
• Food was quite good and filling too!!

whew. thanks for some positive feedback :p

• Serve some Malaysian food.
• Should have Nasi Lemak! Haha...

i miss proper malaysian food too! but anyway, let me explain a few issues here and hope you will understand why we aren't able to serve Malaysian food :)

1. The Food & Beverages law here do not allow outside food to be brought into the hotel;
2. The hotel does not allow for outside caterer;
3. If you want to get an outside caterer, normally we can go to a community hall to do so - but there comes a whole lot of other issues - too much to be handled and i dun think we are ready to do so;
   
4. At the moment, we do not see a caterer who might be able to provide for such a capacity. Even if they can do the numbers, what about the financial costs? what about the quality of the food?
   
5. have a chat with Ka-Mun :p

anyway, if you want some good Malaysian food, can always check out the Malaysian halal food shop on Riccarton road!! it's called Malaysian Flavours and it's a few shops away from Cash Converters! :D

anyway, thanks for the feedback. perhaps the committees to come could consider working on this side, i.e. serving malaysian food - but ya, these are our considerations and we decided to stick to something that can help save manpower and time ;)